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2023.12.21

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[Railway] Personality and skills required in the industry|Shota Akizuki

 

Working in the railway industry, which supports important transportation infrastructure, is highly rewarding and contributes to society.

What kind of human resources are needed in the railway industry?

 

In this article, we will introduce the characteristics and skills required in the railway industry.

 

someone who can follow the rules

 

``Following the rules'' is the most important thing to do in the railway industry.

Trains and Shinkansen trains always have operating schedules, and they are generally punctual, except for unavoidable reasons such as accidents. There are other regulations and rules, but by following them as a matter of course, we prevent major accidents that should never occur.

 

Being able to continue to do things that are obvious and strictly follow the rules is a particularly necessary skill when working in the railway industry.

 

A person with a strong will and sense of responsibility for safety

 

The mission of railways is to take care of the lives of customers and transport them safely to their destinations. You are required to have a strong will for safety, keeping in mind that even the slightest letdown can be fatal.

 

どんな仕事に対しても「責任感」を持つことは大切ですが、多くのお客さまの命を預かるため安全に対しての一層強い責任感が求められます。「電車が好き」といった気持ちだけで業界に挑むのではなく、安全に対する強い意志と責任感を持たなければならないことを覚えておいてください。

 

People with high communication skills and polite behavior

 

Railway companies prefer people with high communication skills. In order to avoid disruptions to the schedule, you need not only your own ability, but also a sense of balance to coordinate and coordinate well with related departments such as the driver and conductor.

 

またお客様とも接する機会が多いので「丁寧な振る舞いができる人材」である必要もあります。人見知りをするのではなく、お客様が何を求めているか・何を考えているか読み取りながら振る舞えるようになる必要があります。

 

These two skills can be said to be based on the "hospitality mindset" that is common in the service industry, rather than "on the railway"!

 

 

鉄道業界への就職をめざすなら

鉄道業界をめざしたい。けれど「求められる人物像・スキルに適性がないかもしれない」と不安な方も少なくないのではないかと思います。

 

At Osaka Railway and Tourism College, you can rest assured that our instructors from the industry will fully support you in the three areas of ``personal growth,'' ``technical growth,'' and ``intellectual growth.''

 

人気・倍率の高い鉄道業界へ就職し、鉄道業界で素晴らしいキャリアを築きたいと思った方は当校のオープンキャンパスに一度足を運んでみてはいかがでしょうか?お待ちしています!

 

Person who wrote this article

秋月 翔太(あきづき しょうた)

Full-time railway lecturer / Nankai Electric Railway graduate / Assistant

After graduating from Konan University, joined Tobu Top Tours Co., Ltd. → Nankai Electric Railway Co., Ltd. (station staff for XNUMX years, conductor for XNUMX years, driver for XNUMX years, assistant officer for XNUMX years) → Izumigaoka Tourism Development Co., Ltd. before joining our school.

At our school, we are in charge of railway companies, operating regulations, career guidance II (interviews), station transportation, passenger operations, and physical training. Through classes, we will deliver ``everything I have experienced as a railway worker.''

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